Restaurants can be set up in many different ways depending on what they offer, how they are arranged, etc. According to NRAI’s 2019 foodservice report, Quick Service Restaurants is the most popular format among Indian consumers. Next comes casual dining. The changing lifestyle of Indian consumers is the main reason for the preference for quick-service restaurants. Many millennials don’t have the time or desire to eat at a restaurant. People who want to celebrate with their friends and family prefer fine dining or casual dining. Let’s look deeper and choose the best model among these two Indian restaurant models!

A detailed comparison of the two restaurant formats: QSR and Casual Dining Restaurants

Let’s look at each of the different restaurant formats. We have compared the models based on several factors.

Casual Dining Restaurant

The highest market share is 47%.

Let’s dive in to learn more about casual dining restaurants.

1. Casual diners offer moderately priced food. This means that the ticket size may be greater than for a QSR.
2. A casual dining model also has seating arrangements.
3. Casual dining requires more staff management, higher inventory management and labor scheduling. Because casual dining requires more people than a casual restaurant, this is why you will need more staff.
4. A higher staff number means more job opportunities and options.

Quick Service Restaurant

QSRs account for 60% of the total organized market. They will likely grow threefold to INR 250,000 crores in five years. The potential of QSRs is clear.

These are the characteristics of a QSR.

1. QSRs are distinguished by their service time, which is a low-cost investment.
2. Disposable plates and boxes allow you to save money on cutlery.
3. QSR operations are more standardized and less dependent upon manual labor.
4. QSRs can’t afford slow service or long lines. Serving customers on time is, therefore, more important.

Based On Complexity Of Operation:

QSRs are different from casual dining restaurants because they have a different working environment. QSR operations are simpler. Establishing a standard procedure for everything in a restaurant pos is easier. You can order, bill, process, hand it over to the courier, and finally set the bill.

Based on Consumer Behavior

According to NRAI’s 2019 food services report, QSRs are one of the most popular formats across India. QSRs are most popular on Sundays and Wednesdays. QSRs are visited on average 4.8 times per month by consumers.

Based on The Market’s Potential

According to NRAI’s 2019 food services report, QSRs have a market value of INR 14,775 crores and are growing at 17% annually. On the other hand, casual dining restaurants have a market value of INR 51 855 crores and are growing at a rate of 12%.